Customer Experience Specialist — Fashion & Community

Chico's FAS, Inc. paying for Chico's Retail Operations, Inc.; Granger (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Optional medical, dental, and vision保险

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

Chico's Retail Operations, Inc. in Granger, IN is seeking a Customer Specialist to create consistently exceptional experiences and lasting relationships with customers. This role emphasizes a welcoming, customer-centered environment that reflects Chico's culture of hospitality.

You will demonstrate excellent communication, be collaborative, engage customers, and take initiative. Flexibility to work nights, weekends, and holidays is required, with lift/carry up to 50 pounds and mobility around

Qualifications

• Must be at least 18 years old.
• Retail or sales experience preferred.
• Flexible availability — including nights, weekends, and holidays.
• Excellent customer service and active listening skills.
• Ability to build strong customer and peer relationships.
• Team player mindset with a high level of ownership and initiative.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Create consistently exceptional experiences and lasting relationships with customers.
• Deliver a welcoming, customer-centered environment reflecting Chico's culture of hospitality.
• Demonstrate excellent communication, be collaborative, engaging, and take initiative.
• Build long-term customer relationships through proactive outreach about new products, promotions, and in-store events.
• Create a seamless omnichannel experience by utilizing available tools.
• Contribute to store performance by staying accountable to personal goals.
• Build connections with the local community through events, outreach, and initiatives.

Skills

Customer service

Communication

Teamwork

Initiative

Job description

Chico's Retail Operations, Inc. in Granger, IN is seeking a Customer Specialist to create consistently exceptional experiences and lasting relationships with customers. This role emphasizes a welcoming, customer-centered environment that reflects Chico's culture of hospitality.

You will demonstrate excellent communication, be collaborative, engage customers, and take initiative. Flexibility to work nights, weekends, and holidays is required, with lift/carry up to 50 pounds and mobility around