Customer Experience & Styling Specialist

knitwellgroup; Novi (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Job summary

Chico's in Novi, MI is seeking a Customer Specialist to deliver exceptional, welcoming service and build lasting customer relationships. You will create a customer-centered environment reflecting our culture of hospitality, with strong communication, collaboration and initiative.

This regular/part-time role requires flexible availability, the ability to lift up to 50 pounds, and a passion for fashion. Join a team that values teamwork, community presence, and opportunities for growth.

Qualifications

• Excellent customer service and active listening skills.
• Team player mindset with ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.

Responsibilities

• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Deliver a customer-centered experience reflecting Chico's hospitality culture.
• Share knowledge of Chico's products to outfit and inspire customers.
• Build long-term relationships through proactive outreach about new products and events.
• Create a seamless omnichannel experience using available tools.
• Contribute to store performance by meeting personal goals and collaborating with the team.

Skills

Customer service

Active listening

Teamwork

Ownership & initiative

Job description

Chico's in Novi, MI is seeking a Customer Specialist to deliver exceptional, welcoming service and build lasting customer relationships. You will create a customer-centered environment reflecting our culture of hospitality, with strong communication, collaboration and initiative.

This regular/part-time role requires flexible availability, the ability to lift up to 50 pounds, and a passion for fashion. Join a team that values teamwork, community presence, and opportunities for growth.