Customer Experience Champion - Retail

Chico's FAS, Inc.; Augusta (GA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical/dental/vision insurance

401(k) plan

Merchandise discounts

Professional development

Community impact partnerships

Job summary

Chico's Augusta Mall store is seeking a Customer Specialist to deliver exceptional, customer-centered experiences that reflect Chico's hospitality. You will engage with shoppers, share product knowledge, and help outfit and inspire them while building lasting relationships.

Regular/Part time role with flexible availability including nights, weekends and holidays; retail or sales experience preferred; ability to lift up to 50 pounds; join a team that values collaboration, community involvement,

Qualifications

• Excellent customer service and active listening skills.
• Ability to build strong customer and peer relationships.
• Team player mindset with ownership and initiative.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Provide personalized service by initiating conversations to understand needs.
• Deliver a welcoming, customer-centered environment reflecting Chico's hospitality.
• Share product knowledge to outfit and inspire customers.
• Cultivate long-term relationships through outreach on new products and events.
• Create an omnichannel experience using available tools.
• Support store performance by meeting personal goals.
• Commit to teamwork to maintain a positive work environment.
• Engage with the local community through events and outreach.

Skills

Customer service

Active listening

Team player

Ownership & initiative

Flexible schedule

Communication skills

Job description

Chico's Augusta Mall store is seeking a Customer Specialist to deliver exceptional, customer-centered experiences that reflect Chico's hospitality. You will engage with shoppers, share product knowledge, and help outfit and inspire them while building lasting relationships.

Regular/Part time role with flexible availability including nights, weekends and holidays; retail or sales experience preferred; ability to lift up to 50 pounds; join a team that values collaboration, community involvement,