Personal Loan Solutions Specialist

OneMain Financial; Irving (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Health and wellbeing options including

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Texas to assist customers with financing for life’s needs. You’ll thrive in a competitive environment with rewards tied to individual and branch goals, while benefiting from training and advancement opportunities.

The role emphasizes customer-centered service, compliance, and cross‑department collaboration through multiple channels, including phone, email, chat, and on-site systems.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement to achieve branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and life cycle.
• Manage the loan life cycle, including collections activities, while complying with all relevant laws and regulations.
• Engage with customers and other departments through multiple channels (phone, email, chat, and in-house systems).
• Demonstrate passion for achievement with a goal‑oriented attitude.
• Educate customers on optional insurance products and explain loan terms and options.

Skills

Sales

Collections

Customer Service

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in Texas to assist customers with financing for life’s needs. You’ll thrive in a competitive environment with rewards tied to individual and branch goals, while benefiting from training and advancement opportunities.

The role emphasizes customer-centered service, compliance, and cross‑department collaboration through multiple channels, including phone, email, chat, and on-site systems.