Personal Lines Insurance Specialist — Client & Ops Support

North Suburban Agencies, Inc.; Coon Rapids (MN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid vacation

Ongoing professional development

Job summary

North Suburban Agencies, Inc. is seeking a Personal Lines Customer Service & Operations Specialist in Coon Rapids, Minnesota. This role involves providing exceptional service to clients, handling administrative tasks, and supporting the agency's operations.

Qualified candidates should have a background in Property & Casualty insurance, 3–5 years of customer service experience, and excellent communication skills. The position offers a starting salary of $40,000 annually, alongside benefits like health insurance and a 401(k) plan.

Qualifications

• 3–5 years of customer service experience.
• 3–5 years of experience in Property & Casualty insurance.
• Ability to quickly learn agency procedures and software systems.

Responsibilities

• Serve as the first point of contact for clients.
• Assist clients in person and over the phone.
• Manage daily electronic communications from insurance carriers.

Skills

Customer service experience

Knowledge of Property & Casualty insurance

Strong computer skills

Excellent communication skills

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

North Suburban Agencies, Inc. is seeking a Personal Lines Customer Service & Operations Specialist in Coon Rapids, Minnesota. This role involves providing exceptional service to clients, handling administrative tasks, and supporting the agency's operations.

Qualified candidates should have a background in Property & Casualty insurance, 3–5 years of customer service experience, and excellent communication skills. The position offers a starting salary of $40,000 annually, alongside benefits like health insurance and a 401(k) plan.