Personal Lines Insurance Specialist | Client Care & Quotes

Texas Insurance Service Center, Inc.; Harlingen (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Competitive Pay

Professional Development

Job Stability in a growing industry

Job summary

Texas Insurance Service Center, Inc. is looking for a Customer Service Representative to maintain customer relationships by addressing inquiries and providing quick, professional service. This role involves daily interaction with customers, insurance carriers, and other employees while conducting various service and marketing activities.

The ideal candidate will have a Bachelor's degree or comparable experience, a minimum of two years in insurance account management, and will possess strong communication and problem-solving skills. A focus on customer service is essential for success in this role.

Qualifications

• Minimum of two years of insurance account management experience.
• Strong knowledge of insurance products, rating and underwriting procedures.
• Excellent attention to detail and organization.

Responsibilities

• Provide service to existing clients including policy updates and quotes.
• Answer customer calls regarding insurance policies and service claims.
• Collaborate with team members and mentor staff as needed.

Skills

Insurance knowledge

Customer focus

Verbal communication

Written communication

Math skills

Problem-solving

Multi-tasking

Education

Bachelor’s Degree or comparable work experience

Tools

Agency management systems

Rating tools

Job description

Texas Insurance Service Center, Inc. is looking for a Customer Service Representative to maintain customer relationships by addressing inquiries and providing quick, professional service. This role involves daily interaction with customers, insurance carriers, and other employees while conducting various service and marketing activities.

The ideal candidate will have a Bachelor's degree or comparable experience, a minimum of two years in insurance account management, and will possess strong communication and problem-solving skills. A focus on customer service is essential for success in this role.