Insurance Account Manager – Client Care & Policy Expert

RW Insurance Services Inc.; Terrell (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Training & Professional Development

Job Stability

PTO (Paid Time Off)

Retirement - Matching IRA

Bonus based on performance

Job summary

RW Insurance Services Inc. is looking for a Customer Service Representative in Terrell, Texas. This role focuses on maintaining strong customer relationships through daily interactions and ensuring client needs are met efficiently.

Responsibilities include servicing existing clients, answering inquiries, and working collaboratively with team members. Candidates must obtain a Texas insurance license and exhibit excellent customer service and communication skills.

Qualifications

• Must obtain a General Lines P&C Insurance License in Texas.
• Demonstrate strong customer focus with excellent communication skills.
• Ability to manage multiple tasks and resolve complex issues.

Responsibilities

• Provide service to existing clients regarding insurance policies.
• Answer customer inquiries about new and existing policies.
• Collaborate with team members and mentor staff.

Skills

Strong customer focus

Excellent communication skills

Attention to detail

Time management skills

Problem-solving skills

Education

General Lines P&C Insurance License

Tools

Agency management systems

Rating tools

Job description

RW Insurance Services Inc. is looking for a Customer Service Representative in Terrell, Texas. This role focuses on maintaining strong customer relationships through daily interactions and ensuring client needs are met efficiently.

Responsibilities include servicing existing clients, answering inquiries, and working collaboratively with team members. Candidates must obtain a Texas insurance license and exhibit excellent customer service and communication skills.