Personal Lines Insurance Service Specialist

Plymouth Rock Assurance; Port Reading (NJ); On-site; USD 54,000 - 72,000; Full time

Benefits offered by this job

4 weeks accrued paid time off

Health insurance options starting on Day 1

401(k) Employer Contribution

Free onsite gym

Professional Development resources

Tuition Reimbursement

Job summary

A leading insurance company in Port Reading is seeking a Service Center Specialist to support personal lines insurance customers. This role involves delivering exceptional customer service, responding to inquiries, and managing policy updates. The ideal candidate will have strong communication skills, relevant experience in personal lines insurance, and a focus on customer satisfaction. This full-time position offers a competitive salary and robust benefits including paid time off and health insurance.

Qualifications

• Excellent interpersonal, listening, communication, and organizational skills.
• Strong decision-making ability and problem-solving skills.
• Flexible to work full-time schedules that may change based on department needs.
• 1-3 years experience in personal lines insurance or equivalent education/training preferred.
• Property and Casualty license required.

Responsibilities

• Develop and maintain in-depth product knowledge of personal lines products.
• Respond to customer inquiries regarding coverage and policy changes.
• Quote and sell personal lines products to new and existing clients.
• Perform policy research and initiate corrections or updates.
• Support onboarding of new team members.

Skills

Interpersonal skills

Communication skills

Problem-solving skills

Attention to detail

Education

Bachelor's degree preferred

Job description

A leading insurance company in Port Reading is seeking a Service Center Specialist to support personal lines insurance customers. This role involves delivering exceptional customer service, responding to inquiries, and managing policy updates. The ideal candidate will have strong communication skills, relevant experience in personal lines insurance, and a focus on customer satisfaction. This full-time position offers a competitive salary and robust benefits including paid time off and health insurance.