Personal Lines Client Manager – Hybrid/Onsite

The Jonus Group; Newport (NH); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

The Jonus Group is seeking a dedicated Personal Lines Client Manager to join our team in Newport, NH. This role focuses on delivering exceptional client service and expert guidance on coverage options, policy changes, and renewals.

The ideal candidate has a strong background in personal lines insurance, excellent communication, and the ability to build lasting client relationships. This onsite role offers a hybrid schedule for the right candidate and a comprehensive benefits package.

Qualifications

• Proven experience in personal lines insurance.
• Excellent communication and interpersonal skills.
• Strong organizational and detail-oriented abilities.
• Ability to work independently and in a fast-paced environment.
• Proficiency with insurance software and tools.

Responsibilities

• Manage and service a portfolio of personal lines insurance clients, ensuring their needs are met promptly and accurately.
• Provide expert advice and guidance to clients on insurance products, coverage options, and policy changes.
• Build and maintain strong client relationships through regular communication and exceptional customer service.
• Process policy renewals, endorsements, and cancellations in a timely manner.
• Collaborate with internal teams to address client inquiries and resolve issues effectively.
• Stay updated on industry trends, regulations, and product offerings to provide clients with the best possible solutions.
• Assist in onboarding new clients and ensuring a seamless transition into our services.

Skills

Client relationship management

Personal lines insurance

Communication skills

Organizational skills

Team collaboration

CRM software

Tools

Insurance software

CRM tools

Job description

The Jonus Group is seeking a dedicated Personal Lines Client Manager to join our team in Newport, NH. This role focuses on delivering exceptional client service and expert guidance on coverage options, policy changes, and renewals.

The ideal candidate has a strong background in personal lines insurance, excellent communication, and the ability to build lasting client relationships. This onsite role offers a hybrid schedule for the right candidate and a comprehensive benefits package.