Personal Lines Client Manager

The Jonus Group; Newport (NH); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

The Jonus Group is seeking a dedicated Personal Lines Client Manager to join our team in Newport, NH. This role focuses on delivering exceptional client service and expert guidance on coverage options, policy changes, and renewals.

The ideal candidate has a strong background in personal lines insurance, excellent communication, and the ability to build lasting client relationships. This onsite role offers a hybrid schedule for the right candidate and a comprehensive benefits package.

Qualifications

• Proven experience in personal lines insurance.
• Excellent communication and interpersonal skills.
• Strong organizational and detail-oriented abilities.
• Ability to work independently and in a fast-paced environment.
• Proficiency with insurance software and tools.

Responsibilities

• Manage and service a portfolio of personal lines insurance clients, ensuring their needs are met promptly and accurately.
• Provide expert advice and guidance to clients on insurance products, coverage options, and policy changes.
• Build and maintain strong client relationships through regular communication and exceptional customer service.
• Process policy renewals, endorsements, and cancellations in a timely manner.
• Collaborate with internal teams to address client inquiries and resolve issues effectively.
• Stay updated on industry trends, regulations, and product offerings to provide clients with the best possible solutions.
• Assist in onboarding new clients and ensuring a seamless transition into our services.

Skills

Client relationship management

Personal lines insurance

Communication skills

Organizational skills

Team collaboration

CRM software

Tools

Insurance software

CRM tools

Job description

Job Description

Personal Lines Client Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Client Manager to join a team. This role is integral to providing exceptional service to the clients, ensuring their needs are met with professionalism and efficiency. The ideal candidate will have a strong background in personal lines insurance and a passion for building and maintaining client relationships. This position is primarily onsite, with a hybrid schedule considered for the right candidate.

Compensation Package

• Salary: Up to $70,000 annually, commensurate with experience.
• Comprehensive benefits package, including health insurance and paid time off.

Responsibilities

• Manage and service a portfolio of personal lines insurance clients, ensuring their needs are met promptly and accurately.
• Provide expert advice and guidance to clients on insurance products, coverage options, and policy changes.
• Build and maintain strong client relationships through regular communication and exceptional customer service.
• Process policy renewals, endorsements, and cancellations in a timely manner.
• Collaborate with internal teams to address client inquiries and resolve issues effectively.
• Stay updated on industry trends, regulations, and product offerings to provide clients with the best possible solutions.
• Assist in onboarding new clients and ensuring a seamless transition into our services.

Qualifications/Requirements

• Proven experience in personal lines insurance, with a strong understanding of insurance products and services.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in relevant software and tools used in the insurance industry.
• Must be able to commute to Newport, NH, as this position requires an onsite presence.