Personal Lines Client Manager

The Juris Agency; Emmaus (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Evenings Off

Hands on Training

Retirement Plan

Job summary

Highstreet Insurance in Emmaus, PA, is seeking a personable Insurance-Personal Lines Client Manager to guide clients through policy needs with a friendly, organized approach.

Key responsibilities include handling inquiries, changes, renewals, endorsements, and maintaining strong client relationships while supporting the sales team for a smooth quoting-to-inception process.

Qualifications

• Experience in personal lines insurance.
• Strong communication skills are essential.

Responsibilities

• Serve as the primary point of contact for personal lines clients with a positive demeanor.
• Assist clients with policy inquiries, changes, and renewals with clear information.
• Process endorsements, cancellations, and other administrative tasks efficiently.
• Gather information for new business applications and client updates.
• Build and maintain strong relationships to foster loyalty and satisfaction.
• Collaborate with the sales team to ensure a seamless client experience from quote to policy inception.

Skills

Customer service

Attention to detail

Job description

Job Description

Are you someone who genuinely enjoys helping others and making their day a little brighter? Highstreet Insurance is looking for a warm and organized individual to join our team in Emmaus, Pennsylvania, as an Insurance-Personal Lines Client Manager.

We're not just selling insurance; we're building trusted relationships and providing peace of mind to our community. Imagine being the friendly voice on the phone, the helpful hand guiding clients through their policy needs, and the reliable presence ensuring everything runs smoothly.

You’ll be instrumental in fostering lasting connections with our clients, making sure they feel valued and well-cared for every step of the way. If you have a knack for customer service, a keen eye for detail, and a desire to grow within a supportive and positive environment, we’d be thrilled to welcome you aboard.

Come be a part of a team that truly cares!

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Health Insurance
• Dental Insurance
• Vision Insurance
• Mon-Fri Schedule
• Evenings Off
• Hands on Training
• Retirement Plan

Responsibilities

Serve as the primary point of contact for our personal lines insurance clients, ensuring their needs are met with a positive and helpful demeanor.

Assist clients with policy inquiries, changes, and renewals, providing clear and accurate information.

Process policy endorsements, cancellations, and other administrative tasks efficiently.

Gather necessary information and documentation for new business applications and client updates.

Build and maintain strong, positive relationships with clients, fostering loyalty and satisfaction.

Collaborate with the sales team to ensure a seamless client experience from quoting to policy inception.

Stay informed about insurance regulations and company policies to provide up-to-date service.

Requirements