Personal Lines Client Manager

The Juris Agency; Hanover (York County); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Evenings Off

Hands on Training

Retirement Plan

Job summary

Highstreet in Hanover, PA is seeking a Personal Lines Client Executive to deliver exceptional service, respond to client inquiries, and guide clients to suitable insurance solutions. You will handle policy changes, billing questions, and quotes while building lasting relationships with clients.

The role emphasizes clear communication, a friendly demeanor, and the ability to work both independently and as part of a team in a supportive, community-focused environment.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience is a plus.
• Excellent communication and interpersonal skills.
• A positive attitude and a friendly demeanor.
• Basic computer proficiency.
• Ability to work independently and as part of a team.
• Active P&C License

Responsibilities

• Respond to client inquiries via phone, email, and in-person with a friendly and helpful approach.
• Assist clients with policy changes, billing questions, and general account inquiries.
• Provide information and quotes for personal insurance products.
• Help clients understand their coverage options and recommend suitable solutions.
• Maintain accurate client records in our system.
• Foster positive relationships with clients, ensuring their satisfaction.

Skills

Communication skills

Customer service

Positive attitude

Interpersonal skills

Education

High school diploma

Tools

Basic computer skills

Job description

Job Description

Are you someone who genuinely enjoys helping others and thrives on creating positive experiences? Highstreet is looking for a bright and enthusiastic individual to join our team as a Personal Lines Client Executive right here in Hanover, Pennsylvania. We're not just another insurance agency; we're a dedicated group focused on providing exceptional service and building lasting relationships with our clients. Imagine a workplace where your contributions are valued, and you play a key role in helping people protect what matters most to them. You'll be the first point of contact for many of our clients, offering guidance, answering questions, and helping them find the right insurance solutions. If you're looking for a rewarding role where you can make a real difference and grow within a supportive community-focused environment, we invite you to explore this opportunity with us. Come be a part of a team that cares!

Benefits

• Paid Time Off (PTO)
• Flexible Schedule
• Health Insurance
• Dental Insurance
• Vision Insurance
• Mon-Fri Schedule
• Evenings Off
• Hands on Training
• Retirement Plan

Responsibilities

Respond to client inquiries via phone, email, and in-person with a friendly and helpful approach.

Assist clients with policy changes, billing questions, and general account inquiries.

Provide information and quotes for personal insurance products.

Help clients understand their coverage options and recommend suitable solutions.

Maintain accurate client records in our system.

Foster positive relationships with clients, ensuring their satisfaction.

Requirements

High school diploma or equivalent required.

Previous customer service experience is a plus.

Excellent communication and interpersonal skills.

A positive attitude and a friendly demeanor.

Basic computer proficiency.

Ability to work independently and as part of a team.

Active P&C License