Insurance- Personal Lines Client Manager

The Juris Agency; Shavertown (PA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

PTO

Flexible Schedule

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Evenings Off

Hands on Training

Retirement Plan

Job summary

Highstreet Insurance in Shavertown, PA seeks an Insurance- Personal Lines Client Manager to serve as the primary contact for personal lines clients, handling inquiries, policy updates, endorsements, renewals, and cancellations with a focus on exceptional service.

You will help clients protect homes, vehicles, and lives, building strong relationships while collaborating with the sales team to meet needs and ensure smooth transitions.

Qualifications

• Previous experience in customer service or account management required.
• Familiarity with the insurance industry is a significant plus.
• Excellent communication skills, both written and verbal.
• A proactive and detail-oriented approach to tasks.
• Hold a valid P&C license
• Ability to manage multiple priorities effectively in a busy office setting.

Responsibilities

• Serve as the primary point of contact for our valued personal lines insurance clients.
• Respond to client inquiries regarding policies, billing, and coverage with clarity and professionalism.
• Assist clients in making necessary changes or updates to their existing insurance policies.
• Process policy endorsements, renewals, and cancellations accurately and efficiently.
• Build and maintain strong, positive relationships with clients, ensuring their satisfaction.
• Collaborate with the sales team to support client needs and facilitate seamless transitions.
• Provide exceptional customer service that aligns with our agency's reputation.

Skills

Customer service

Account management

Communication skills

Detail oriented

Education

P&C license

Job description

Job Description

Highstreet Insurance is more than just an insurance agency; we're a dedicated team committed to safeguarding what matters most to our clients. Nestled in the heart of Shavertown, Pennsylvania, our office is a hub of activity where we forge lasting relationships built on trust and exceptional service.

We believe in offering personalized guidance and peace of mind, treating each client like family. We're currently looking for a warm, engaging individual to join us as an Insurance- Personal Lines Client Manager. In this role, you'll be the friendly voice and helpful hand for our clients, ensuring their insurance needs are not just met, but exceeded. You'll play a crucial part in helping people protect their homes, vehicles, and lives, making a real difference in their day-to-day security.

If you have a knack for communication and a genuine desire to help others, we invite you to become an integral part of our supportive and growing team.

Benefits

• Paid Time Off (PTO)###Flexible Schedule###Health Insurance###Dental Insurance###Vision Insurance###Mon-Fri Schedule###Evenings Off###Hands on Training###Retirement Plan###

Responsibilities

Serve as the primary point of contact for our valued personal lines insurance clients.

Respond to client inquiries regarding policies, billing, and coverage with clarity and professionalism.

Assist clients in making necessary changes or updates to their existing insurance policies.

Process policy endorsements, renewals, and cancellations accurately and efficiently.

Build and maintain strong, positive relationships with clients, ensuring their satisfaction.

Collaborate with the sales team to support client needs and facilitate seamless transitions.

Provide exceptional customer service that aligns with our agency's reputation.

Requirements

Previous experience in customer service or account management required.

Familiarity with the insurance industry is a significant plus.

Excellent communication skills, both written and verbal.

A proactive and detail-oriented approach to tasks.

hold a valid P&C license

Ability to manage multiple priorities effectively in a busy office setting.