Personal Lines Account Manager: Trusted Client Advisor

C&S Insurance Agency | Mansfield, Dedham, Bridgewater, Attleboro; Attleboro, Boston (MA, MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Generous paid time off

Job summary

C&S Insurance Agency is seeking a detail-oriented Personal Lines Account Manager to join our Attleboro-area team. In this role, you will manage an existing book of business, assist with quotes, and act as a trusted advisor helping clients navigate their insurance needs with clarity and confidence.

You will bring 2+ years in personal lines, a Property & Casualty license, and strong communication and organizational skills.

Qualifications

• 2+ years of experience in personal lines insurance.
• Active Property & Casualty License (required).
• Excellent communication, organizational, and customer service skills.
• Strong computer skills; AMS360 experience a plus.

Responsibilities

• Manage and service a personal lines book of business (home, auto, umbrella).
• Present annual account reviews and discuss recommendations to enhance coverage.
• Communicate with clients to review coverage and address questions or concerns.
• Provide quotes and recommend appropriate coverages tailored to individual needs.
• Collaborate with carriers to resolve underwriting, billing, and policy issues.
• Keep thorough and accurate records within AMS360.
• Stay up to date on product offerings and industry changes.

Skills

Personal lines insurance

Communication skills

Organizational skills

Customer service

Attention to detail

Tools

AMS360

Job description

C&S Insurance Agency is seeking a detail-oriented Personal Lines Account Manager to join our Attleboro-area team. In this role, you will manage an existing book of business, assist with quotes, and act as a trusted advisor helping clients navigate their insurance needs with clarity and confidence.

You will bring 2+ years in personal lines, a Property & Casualty license, and strong communication and organizational skills.