Personal Lines Account Manager - Hybrid, Growth & Autonomy

AEBetancourt; Hingham (MA); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Hybrid schedule

Leadership opportunities

Job summary

Walter May Insurance in Hingham, MA is hiring a Personal Lines Account Manager to join a busy, team-oriented office partnered with AEBetancourt. The role centers on servicing a large client book, quoting, endorsements, and proactive renewals.

You will handle a diverse client base from first-time homebuyers to high-net-worth households, using Applied Epic and collaborating with carriers and teammates. A hybrid schedule follows initial six months.

Qualifications

• Experience in insurance customer service, account management, or CSR handling home, auto, and umbrella policies.
• Active Property & Casualty or Personal Lines license.
• Strong organization, time management, communication, and multi-tasking with a client-first mindset.

Responsibilities

• Own the client relationship: service book, answer coverage questions, process policy changes and endorsements, and deliver a smooth renewal experience.
• Protect and grow every account: review policies, identify gaps and cross-selling opportunities, and prepare quotes, proposals, and comparisons.
• Communicate with confidence: partner with clients, carriers, underwriters, and teammates by phone, email, and in person, using Applied Epic to stay organized.

Skills

Personal lines know-how

Agency system skills

Licensing

Client-first mindset

Tools

Applied Epic

Job description

Walter May Insurance in Hingham, MA is hiring a Personal Lines Account Manager to join a busy, team-oriented office partnered with AEBetancourt. The role centers on servicing a large client book, quoting, endorsements, and proactive renewals.

You will handle a diverse client base from first-time homebuyers to high-net-worth households, using Applied Epic and collaborating with carriers and teammates. A hybrid schedule follows initial six months.