Personal Lines Account Manager — Client Relationships

Service Specialists Ltd; Madison (MS); On-site; USD 55,000 - 80,000; Full time

Job summary

Service Specialists Ltd in Madison, MS is seeking an Account Manager - Personal Lines to own client relationships and deliver a personal, technology-forward service experience. Licensing support will be provided; insurance licensing is not required initially.

The right candidate will be strong with people, communications, and ownership. You will manage renewals, life changes, claims, and coverage needs, building trust with clients while working closely with leadership in a collaborative

Qualifications

• Strong communication skills and a genuine desire to help others.
• Ability to learn quickly, think on your feet, and take ownership.

Responsibilities

• Be the primary client contact for questions, renewals, changes, and claims.
• Build lasting client relationships and trust.
• Assist with renewals, life changes, and coverage needs.
• Proactively follow up to ensure client needs are met.
• Develop understanding of each client’s unique circumstances.
• Deliver a polished personal experience while the processing team handles paperwork.

Skills

Communication

Relationship building

Organizational skills

Phone & written communication

Job description

Service Specialists Ltd in Madison, MS is seeking an Account Manager - Personal Lines to own client relationships and deliver a personal, technology-forward service experience. Licensing support will be provided; insurance licensing is not required initially.

The right candidate will be strong with people, communications, and ownership. You will manage renewals, life changes, claims, and coverage needs, building trust with clients while working closely with leadership in a collaborative