Personal Lines Account Manager: Client Coverage Pro

CROSS POINTE INSURANCE ADVISORS, LLC; Siloam Springs (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

CROSS POINTE INSURANCE ADVISORS, LLC is seeking a Personal Lines Account Manager for a full-time, on-site role in Siloam Springs, AR. You will service personal insurance accounts, process changes, renewals, coverage reviews, and respond to client inquiries.

Responsibilities include preparing quotes, processing applications, monitoring policy status, assisting with claims reporting, and coordinating with producers and carriers to ensure accurate coverage and timely resolutions.

Qualifications

• Experience in personal insurance products and ability to explain options to clients.
• Strong account management skills: organize client info, multi-policy handling.
• Customer service oriented with responsiveness and clear communication.
• Attention to detail and accuracy in documentation, confidentiality of client data.

Responsibilities

• Service day-to-day personal insurance accounts: policy changes, renewals, coverage reviews.
• Prepare quotes and process applications; monitor policy status and follow up on inquiries.
• Assist clients with claims reporting and coordinate with producers and carriers for accurate placement.

Skills

Personal Insurance knowledge

Account Management

Customer Service

Attention to detail

Confidentiality

Team collaboration

Education

High school diploma or equivalent

Property & Casualty license preferred

Tools

Agency management system

Job description

CROSS POINTE INSURANCE ADVISORS, LLC is seeking a Personal Lines Account Manager for a full-time, on-site role in Siloam Springs, AR. You will service personal insurance accounts, process changes, renewals, coverage reviews, and respond to client inquiries.

Responsibilities include preparing quotes, processing applications, monitoring policy status, assisting with claims reporting, and coordinating with producers and carriers to ensure accurate coverage and timely resolutions.