Personal Lines Account Manager

gpac; Madison (WI); Hybrid; USD 50,000 - 70,000; Full time

Job summary

gpac is recruiting for Personal Lines Account Manager opportunities across Wisconsin, offering in-office, hybrid, or remote work options. The role focuses on managing a book of Personal Lines accounts and delivering exceptional service to clients.

Qualified candidates hold a Wisconsin P&C license, have Personal Lines experience, and excel in communication, organization, and multitasking in a fast-paced environment. Prior agency software experience is a plus.

Qualifications

• Active Wisconsin P&C license required.
• Experience in Personal Lines insurance.
• Strong knowledge of Personal Lines coverages and products.
• Excellent communication and customer service skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with agency management systems is a plus.
• Applied Epic or AMS360 knowledge a plus.

Responsibilities

• Manage and service an assigned book of Personal Lines accounts
• Build and maintain strong client relationships
• Process endorsements, policy changes, renewals, and other service requests
• Review policies and coverage to help ensure clients' needs are met
• Obtain and process quotes as needed
• Communicate with clients, carriers, and agency partners
• Provide exceptional customer service and timely follow-up
• Maintain accurate and timely documentation within the agency management system

Skills

P&C license

Personal Lines experience

Client communication

Organization & time management

Multitasking

Customer service

Tools

Applied Epic

AMS360

Job description

Personal Lines Account Manager-Wisconsin

Work Arrangements: In-Office, Hybrid, or Remote

Employment Type: Full-Time

Position Overview

We are currently recruiting for Personal Lines Account Manager opportunities with insurance agencies throughout Wisconsin. Multiple positions are available, offering a variety of work environments including in-office, hybrid, and remote. We are seeking experienced Personal Lines professionals who enjoy building client relationships, providing excellent service, and managing day-to-day insurance needs.

Key Responsibilities

• Manage and service an assigned book of Personal Lines accounts
• Build and maintain strong client relationships
• Process endorsements, policy changes, renewals, and other service requests
• Review policies and coverage to help ensure clients' needs are met
• Obtain and process quotes as needed
• Communicate with clients, carriers, and agency partners
• Provide exceptional customer service and timely follow-up
• Maintain accurate and timely documentation within the agency management system

Qualifications

• Active Wisconsin Property & Casualty (P&C) license required
• Previous Personal Lines insurance experience
• Strong knowledge of Personal Lines coverages and products
• Excellent communication and customer service skills
• Strong organizational and time-management abilities
• Ability to manage multiple priorities in a fast-paced environment
• Experience with agency management systems is a plus
• Applied Epic or AMS360 knowledge a plus

What We Offer

Because these are multiple opportunities with different Wisconsin agencies, compensation, benefits, work environment, and career advancement opportunities will vary by position. Opportunities are available for professionals seeking in-office, hybrid, or fully remote work.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.