Personal Insurance Account Manager

The Jonus Group; Herndon (VA); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

401(k)

Paid time off

Professional development opportunities

Job summary

The Jonus Group is seeking a dedicated Personal Lines Account Manager in Herndon, VA to support a growing client base with exceptional service. This onsite role focuses on servicing personal lines accounts, handling renewals, endorsements, and policy changes while pursuing cross-sell opportunities.

The ideal candidate holds an active P&C license, has 5+ years of personal lines experience, and is proficient with EPIC software.

Qualifications

• Active Property & Casualty (P&C) license required.
• Minimum 5 years of experience in personal lines account management.
• Experience with EPIC software is highly desirable.

Responsibilities

• Manage and service a portfolio of standard personal lines accounts.
• Handle all aspects of account servicing, including renewals, endorsements, and policy changes.
• Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
• Cross-sell additional products and services when applicable to meet client needs.
• Quote new and renewal business to ensure competitive pricing and coverage.
• Utilize EPIC software for account management and documentation.

Skills

Communication skills

Interpersonal skills

Client relationship management

Time management

Tools

EPIC software

Job description

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a growing team. This role is critical to supporting our expanding workload and maintaining a commitment to exceptional client service. As part of a well-established agency with a strong reputation for employee tenure and professional growth, you will play a key role in servicing accounts, cross-selling opportunities, and ensuring client satisfaction. This is an onsite position offering a collaborative and supportive work environment.

Job Description

Personal Lines Account Manager

Job Summary

Seeking a dedicated and experienced Personal Lines Account Manager to join a growing team. This role is critical to supporting our expanding workload and maintaining a commitment to exceptional client service. As part of a well-established agency with a strong reputation for employee tenure and professional growth, you will play a key role in servicing accounts, cross-selling opportunities, and ensuring client satisfaction. This is an onsite position offering a collaborative and supportive work environment.

Compensation Package

• Salary Range: $60,000 - $73,000 (depending on experience)
• Benefits: Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.

Responsibilities

• Manage and service a portfolio of standard personal lines accounts.
• Handle all aspects of account servicing, including renewals, endorsements, and policy changes.
• Provide exceptional customer service by addressing client inquiries and resolving issues promptly.
• Cross-sell additional products and services when applicable to meet client needs.
• Quote new and renewal business to ensure competitive pricing and coverage.
• Utilize EPIC software for account management and documentation.

Qualifications/Requirements

• Licensure: Active Property & Casualty (P&C) license is required.
• Experience: Minimum of 5 years of experience in personal lines account management is preferred.
• A proven track record of consistent job tenure in previous roles is required.
• Familiarity with EPIC software is highly desirable.
• Proven ability to manage multiple accounts and prioritize tasks effectively.
• Excellent communication and interpersonal skills to build and maintain client relationships.
• Candidates from agency or captive backgrounds are welcome; however, captive candidates must demonstrate strong skills and adaptability.