Personal Injury Legal Balances Assistant – Client-Focused

PNW; Seattle (WA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health, Dental & Vision

Employee Assistance Program

3 Weeks PTO

401(k) matching

Transit benefits

Job summary

The Advocates, a growing personal injury law firm, seeks a Legal Balances Assistant for our Spokane, WA office. You will work with attorneys and staff to manage client accounts and ensure accurate billing.

You will confirm balances with providers, negotiate with insurance, audit ledgers, and maintain records in compliance with regulations. The role emphasizes client service, compassion for injured individuals, and the ability to juggle multiple cases.

Qualifications

• 1-3 years Law Firm Experience (preferred).
• 1-3 years of Sales or Customer Service Experience (preferred).
• Associate's degree (preferred).

Responsibilities

• Provide exceptional customer service to both external and internal clients with a professional, courteous manner
• Confirm outstanding balances with providers and insurance payment information
• Negotiate reimbursement with insurance
• Audit payor ledgers to ensure accuracy and that there are no overpayments
• Coordinating payments and facilitating the closing process with clients
• Effectively maintain written and computer records in accordance with regulatory agencies

Skills

Customer service

Sales experience

Legal knowledge

Education

Associate's degree (preferred)

Job description

The Advocates, a growing personal injury law firm, seeks a Legal Balances Assistant for our Spokane, WA office. You will work with attorneys and staff to manage client accounts and ensure accurate billing.

You will confirm balances with providers, negotiate with insurance, audit ledgers, and maintain records in compliance with regulations. The role emphasizes client service, compassion for injured individuals, and the ability to juggle multiple cases.