Personal Injury Case Manager — Client Advocate & Detail Expert

Lerner & Rowe Injury Attorneys; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Flexible Spending Accounts

Paid Time Off

Paid Holidays

Volunteer opportunities through Lerner

Job summary

Lerner & Rowe Injury Attorneys in Phoenix is seeking a proactive Case Manager to handle a diverse personal injury caseload from intake to resolution. You will coordinate with clients, attorneys, and vendors, ensuring compassionate service and clear communication throughout the process.

The ideal candidate can manage multiple cases, is comfortable with deadlines, and has basic MS Word/Excel/PowerPoint skills.

Qualifications

• Ability to work in a fast paced environment and handle stressful situations.
• Detail oriented and able to meet deadlines.
• Organized with excellent time-management skills.
• Resourceful and creative.
• Flexible team player.
• Willing to learn quickly.
• Personal injury or insurance defense experience REQUIRED.
• Bilingual is a plus.

Responsibilities

• Must provide excellent customer service, comfort, and compassion to the client through the entire case process.
• Manage all aspects of personal injury caseload from onset to pre-suit negotiation including property damage assistance, guiding clients through medical treatment process, claims process, and providing detailed explanation and understanding to each stage of the process at the direction for the assigned attorney.
• Must communicate with host and adverse insurance companies about all aspects of the personal injury case.
• Review and organize medical records.
• Continuous demand preparation.

Job description

Lerner & Rowe Injury Attorneys in Phoenix is seeking a proactive Case Manager to handle a diverse personal injury caseload from intake to resolution. You will coordinate with clients, attorneys, and vendors, ensuring compassionate service and clear communication throughout the process.

The ideal candidate can manage multiple cases, is comfortable with deadlines, and has basic MS Word/Excel/PowerPoint skills.