Personal Injury Case Manager

Lerner & Rowe Injury Attorneys; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Flexible Spending Accounts

Paid Time Off

Paid Holidays

Volunteer opportunities through Lerner

Job summary

Lerner & Rowe Injury Attorneys in Phoenix is seeking a proactive Case Manager to handle a diverse personal injury caseload from intake to resolution. You will coordinate with clients, attorneys, and vendors, ensuring compassionate service and clear communication throughout the process.

The ideal candidate can manage multiple cases, is comfortable with deadlines, and has basic MS Word/Excel/PowerPoint skills.

Qualifications

• Ability to work in a fast paced environment and handle stressful situations.
• Detail oriented and able to meet deadlines.
• Organized with excellent time-management skills.
• Resourceful and creative.
• Flexible team player.
• Willing to learn quickly.
• Personal injury or insurance defense experience REQUIRED.
• Bilingual is a plus.

Responsibilities

• Must provide excellent customer service, comfort, and compassion to the client through the entire case process.
• Manage all aspects of personal injury caseload from onset to pre-suit negotiation including property damage assistance, guiding clients through medical treatment process, claims process, and providing detailed explanation and understanding to each stage of the process at the direction for the assigned attorney.
• Must communicate with host and adverse insurance companies about all aspects of the personal injury case.
• Review and organize medical records.
• Continuous demand preparation.

Job description

We're looking for Case Managers to join our team. Our ideal candidate will be able to manage several diverse cases at a time and will be well-versed in personal injury. They will be excellent communicators who can provide personalized attention, so each client feels valued. Willing to train the right candidate.

Responsibilities:

• Must provide excellent customer service, comfort, and compassion to the client through the entire case process.
• Manage all aspects of personal injury caseload from onset to pre-suit negotiation including property damage assistance, guiding clients through medical treatment process, claims process, and providing detailed explanation and understanding to each stage of the process at the direction for the assigned attorney.
• Must communicate with host and adverse insurance companies about all aspects of the personal injury case.
• Review and organize medical records.
• Continuous demand preparation.

Qualifications:

• Ability to work in a fast paced environment and be able to handle stressful situations
• Intermediate experience with Microsoft Word, Excel, and PowerPoint
• Detail oriented and accustomed to meeting deadlines
• Organized with excellent time-management skills
• Resourceful and creative
• Flexible team player
• Willing to learn quickly
• Personal injury or insurance defense experience REQUIRED
• Bilingual is a plus
• Ability to bonus monthly
• 401(k)
• Flexible Spending Accounts
• Paid Time Off
• Paid Holidays
• 401k Plan
• Numerous volunteer opportunities through the Lerner and Rowe Gives Back Charitable Foundation.

Equal Opportunity Statement

Lerner & Rowe Injury Attorneys is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), marital status, order of protection status, citizenship status, employment status, arrest and conviction information, credit history, crime victim status, physical or mental disability, genetic information (including testing and characteristics), sexual orientation, veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.

Lerner and Rowe Injury Attorneys is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Consistent with the Americans with Disabilities Act (ADA) and Arizona state law, it is the policy of Lerner and Rowe PC to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for Lerner and Rowe PC. The policy regarding requests for reasonable accommodation applies to all aspects of the hiring process. If reasonable accommodation is needed, please contact Human Resources at 602-977-1900.