Personal Injury Case Manager

MAS Law Firm; Richardson (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Professional growth

Collaborative work environment

Work with experienced team

Job summary

MAS Law Firm in Richardson, TX is seeking two experienced Personal Injury Case Managers to take ownership of cases from intake to resolution. You will ensure deadlines are met and provide professional, compassionate service to clients.

You will coordinate with attorneys, insurance companies, and third parties, maintain organized files, and track medical records and case activity. Join a team that values teamwork, accountability, and meaningful client outcomes.

Qualifications

• Minimum of personal injury case management experience in a law firm.
• Strong organizational and detail-oriented approach.
• Clear and professional communication with clients and teams.
• Ability to manage multiple deadlines and large caseloads.

Responsibilities

• Manage assigned personal injury cases through resolution.
• Maintain regular communication with clients, attorneys, and third parties.
• Keep accurate, organized case files and track deadlines.
• Assist attorneys with case preparation and strategy.
• Monitor progress and ensure timely completion of tasks.
• Provide compassionate, professional client service and protect confidential information.

Skills

Case management

Organization

Communication

Attention to detail

Teamwork

Tools

Neos

Microsoft Office

Job description

About the Role

Are you an experienced Personal Injury Case Manager who knows how to take ownership of a case, stay ahead of deadlines, communicate with clients, and keep things moving?

MAS Law Firm is looking for YOU.

We are hiring two experienced Personal Injury Case Managers to join our growing team.

For more than 25 years, MAS Law Firm has been dedicated to protecting the rights of individuals and providing professional, responsive, and result-driven personal injury representation.

Our success is built on more than experience. We believe in strong client relationships, attention to detail, teamwork, accountability, and exceptional service.

When you join MAS Law Firm, you become part of a team that values your experience and gives you the opportunity to make a meaningful difference in the lives of our clients.

What You'll Do

As a Case Manager, you will play an important role in managing our clients' cases and ensuring that every case receives the attention it deserves.

Your responsibilities will include:

• Managing assigned personal injury cases through resolution
• Maintaining regular and professional communication with clients
• Communicating with attorneys, insurance companies, and other third parties
• Maintaining accurate and organized case files
• Tracking deadlines, appointments, medical records, correspondence, and case activity
• Following up consistently with clients and third parties
• Assisting attorneys with case preparation and case strategy
• Monitoring case progress and ensuring timely completion of tasks
• Providing compassionate, professional, and responsive client service
• Protecting confidential and sensitive client information

What We're Looking For

We are looking for an experienced professional who can hit the ground running.

The ideal candidate:

• Has prior personal injury case management experience in a law firm — REQUIRED
• Is highly organized and detail-oriented
• Can effectively manage a large caseload and multiple deadlines
• Communicates clearly and professionally
• Is proactive and knows the importance of consistent follow-up
• Is dependable, responsible, and takes ownership of their work
• Works well independently and as part of a team
• Is proficient with Microsoft Office and Neos case management software
• Understands the pace and demands of a busy personal injury practice

Why Join MAS Law Firm?

We believe great employees are an important part of a successful law firm. We offer:

• Competitive salary based on experience
• Health, dental, and vision insurance
• Paid time off and paid holidays
• Professional growth and advancement opportunities
• Collaborative and supportive work environment
• The opportunity to work alongside an experienced legal team
• The opportunity to make a real difference in the lives of our clients