Personal Injury Case Manager

Tavss Fletcher Maiden & Reed; Norfolk (VA); On-site; USD 43,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Long-term disability insurance

Profit-sharing and 401(k) plans

Paid parking within the building

Sick leave, vacation, and bereavement

Observance of five (5) Federal holidys

Job summary

Tavss, Fletcher, Maiden, & Reed P.C. in downtown Norfolk, VA, seeks a Personal Injury Case Manager to join our team. You will manage case files, gather medical records, communicate with clients and insurers, and help prepare settlement documents.

This full-time position offers a closely coordinated office environment with routine hours from 8:30 a.m. to 5:30 p.m. Ideal candidates show excellent communication, strong organizational skills, attention to detail, and the ability to handle

Qualifications

• Excellent communication and interpersonal skills; and polished phone manners.
• Possess effective time management and organizational skills.
• Demonstrate accuracy in document review and strong typing skills.
• Exceptional attention to detail in handling sensitive documentation.
• A strong work ethic, punctuality, active listening skills, and openness to instruction and constructive feedback are essential attributes for success in this role.
• Strong mathematical skills and the ability to review, edit and complete balance sheets accurately.
• Possess problem-solving ability take initiative when needed and be pro-active about managing case files.
• The ability to work well in a team environment.
• The ability to maintain strict confidentiality regarding client and case information.

Responsibilities

• Maintain case files, physical and electronic, in accordance with firm protocols.
• Request, follow-up, and organize medical records from healthcare providers.
• Communicate effectively with insurance companies.
• Communicate effectively and regularly with clients and follow-up with them regarding medical records, bills and case status.
• Communicating with Medicare regarding liens.
• Collecting wage loss information.
• Draft routine correspondence and prepare settlement statements.
• Summarize medical treatment and billing.
• Preparing demands to be submitted to insurance carriers.
• Efficiently manage multiple client files at the same time and their progression and prepare the files for demands.
• Follow-up with clients in a timely manner.

Skills

Excellent communication

Time management

Organizational skills

Typing skills

Attention to detail

Strong work ethic

Punctuality

Active listening

Openness to feedback

Problem-solving

Initiative

Team player

Confidentiality

Mathematical skills

Job description

Location: Tavss, Fletcher, Maiden, & Reed P.C., Norfolk, VA

The law firm of Tavss, Fletcher, Maiden, & Reed, P.C., located in downtown Norfolk near Waterside has an opening for a

Position: Personal Injury Case Manager

The law firm of Tavss, Fletcher, Maiden, & Reed, P.C., located in downtown Norfolk near Waterside has an opening for a Personal Injury Case Manager.

Position Requirements

• Excellent communication and interpersonal skills; and polished phone manners.
• Possess effective time management and exceptional organizational skills.
• Demonstrate accuracy in document review and strong typing skills.
• Exceptional attention to detail in handling sensitive documentation.
• A strong work ethic, punctuality, active listening skills, and an openness to instruction and constructive feedback are essential attributes for success in this role.
• Strong mathematical skills and the ability to review, edit and complete balance sheets accurately.
• Possess problem-solving ability take initiative when needed and be pro-active about managing case files.
• The ability to work well in a team environment.
• The ability to maintain strict confidentiality regarding client and case information.

Job Responsibilities

• Maintain case files, physical and electronic, in accordance with firm protocols.
• Request, follow-up, and organize medical records from healthcare providers.
• Communicate effectively with insurance companies.
• Communicate effectively and regularly with clients and follow-up with them regarding medical records, bills and case status.
• Communicating with Medicare regarding liens.
• Collecting wage loss information.
• Draft routine correspondence and prepare settlement statements.
• Summarize medical treatment and billing.
• Preparing demands to be submitted to insurance carriers.
• Efficiently manage multiple client files at the same time and their progression and prepare the files for demands.
• Follow-up with clients in a timely manner.

Benefits Offered

• Health, dental, and vision insurance.
• Long-term disability insurance.
• Profit-sharing and 401(k) plans.
• Paid parking within the building.
• Sick leave, vacation, and bereavement leave.
• Observance of five (5) major Federal holidays.

Compensation

Salary will be determined based on experience and skills. The potential pay range for this position is $43,000 - $55,000.

Hours

The firm’s hours are 8:30 a.m. to 5:30 p.m. Monday through Friday. This is a full-time position at forty (40) hours a week.