Personal Injury Case Manager

Morgan & Morgan, P.A.; Miami (FL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Case Manager to support their mission of advocating for clients against large corporations. In this vital role, you will manage a diverse caseload, ensuring that clients receive the highest level of service and support. Your responsibilities will include interacting with clients, coordinating with healthcare providers, and preparing essential documentation for legal proceedings. This role offers an opportunity to make a significant impact in the lives of individuals while working in a collaborative team environment. If you are organized, empathetic, and ready to take on challenges, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

401(k) Plan

Paid Time Off

Holidays

Qualifications

• Preferred experience as a Personal Injury Case Manager.
• At least 2 years in legal or insurance adjusting roles.

Responsibilities

• Interact daily with clients via phone and in person.
• Negotiate settlements and medical balances.
• Manage case files from intake to closure under attorney supervision.

Skills

Organizational Skills

Customer Focus

Empathy

Communication Skills

Attention to Detail

Multi-tasking

Tools

Microsoft Office

Job description

Recruitment Manager at Morgan & Morgan, P.A.

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. Our team includes attorneys across all 50 states, client support staff, marketing, and operations, all united by our mission: For the People.

Summary

We are seeking a Case Manager to join our team. The ideal candidate is highly organized, customer-focused, and empathetic, capable of managing a varied caseload. The Case Manager will assist attorneys with developing settlements, preparing documents, and correspondence as needed.

Responsibilities

1. Interact daily with clients via phone and in person.
2. Order and communicate with providers regarding medical records and treatment.
3. Gather documents to support injury and liability claims.
4. Coordinate with insurance carriers and healthcare providers for records and balances.
5. Negotiate settlements and medical balances.
6. Collaborate with team members managing case files.
7. Maintain organized case files.
8. Prepare demands and support documents for submission.
9. Present case summaries to attorneys when required.
10. Manage case files from intake to closure under attorney supervision.

Perform other duties as assigned to meet business needs.

Qualifications

1. Preferred experience as a Personal Injury Case Manager.
2. At least 2 years in legal or insurance adjusting roles.
3. Team player with procedural adherence.
4. Proactive in engaging with clients, insurers, and providers.
5. Ability to multi-task, prioritize, and work independently.
6. Highly organized with deadline management skills.
7. Strong communication, writing, and attention to detail.
8. Proficient in Microsoft Office and typing at least 35 WPM.

Morgan & Morgan offers comprehensive benefits including medical, dental, 401(k), paid time off, and holidays.

Equal Opportunity Statement

We are committed to equal employment opportunity and prohibit discrimination and harassment of any kind.

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