Personal Injury Case Manager

Morgan & Morgan, PA.; Miami (FL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Case Manager to join its team in the fight for consumer rights. This role is perfect for someone who thrives in a fast-paced environment and possesses strong organizational and communication skills. The Case Manager will be responsible for managing a varied caseload, interacting with clients, and negotiating settlements with insurance carriers. With a focus on empathy and customer service, this position offers a unique opportunity to make a significant impact in the lives of clients. If you're ready to contribute to a meaningful mission and work with a supportive team, this could be the perfect fit for you.

Benefits

Medical Insurance

Dental Insurance

401(k) Plan

Paid Time Off

Paid Holidays

Qualifications

• Prior experience as a Personal Injury Case Manager preferred.
• Ability to manage workload with minimal supervision.
• Strong writing and communication skills.

Responsibilities

• Daily interaction with clients via phone and in person.
• Negotiate case settlements with insurance carriers.
• Maintain organized case files from intake to closing.

Skills

Organizational Skills

Communication Skills

Customer Service

Negotiation Skills

Attention to Detail

Multi-tasking

Education

Bachelor's Degree (Preferred)

Legal or Insurance Experience

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a CaseManager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

Performs other related duties as assigned to meet the needs of the business.

Qualification

• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

#LI-MP1

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

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