Personal Injury Case Manager

The Shirvanian Law Firm; Glendale (CA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Job summary

The Shirvanian Law Firm, Glendale, CA is seeking a motivated Personal Injury Case Manager to work in our Pre-Litigation Personal Injury team. You will handle personal injury cases under supervision, managing claims opening, letters of representation, property damage, case workup, treatment coordination, and lien handling to maximize client outcomes.

Responsibilities include client communication, medical record review, scheduling, and preparing settlement demands post-treatment.

Qualifications

• High school or equivalent (Required).
• 2+ years of personal injury case management experience (Required).
• Experience in auto accident case management is preferred.

Responsibilities

• Provide excellent customer service to clients.
• Manage personal injury cases in the property damage and treatment stage and assist clients with coordination and scheduling.
• Review and analyze medical records.
• Report to senior case managers and attorneys on client treatment status.
• Review property damage estimates and insurance documents for settlement value.
• Draft service plans and manage case progress to determine closure.
• Update clients weekly on case progress and needs.
• Data entry into client management database.
• Communicate with insurance adjusters.
• Prepare settlement demands after medical treatment completion.
• Gather medical records, bills, and liens from providers and insurers.

Skills

Personal injury case management

Case management principles

Verbal communication

Written communication

Organizational skills

Time management

Bilingual Spanish

Microsoft Outlook

Casepeer software

Education

High school or equivalent

Tools

Microsoft Outlook

Casepeer

Job description

Personal Injury Case Manager

The Shirvanian Law Firm, APLC Glendale, CA 91210

Job Details

• Salary: $24.00 – $28.00 per hour
• Job Type: Full-Time, Part-Time

Experience

• Personal Injury case management: 2 years (Required)
• Auto Accident case management: 2 years (Required)

Benefits

• Flexible schedule
• Paid time off

Full Job Description

We are looking for a motivated candidate to join our Pre-Litigation Personal Injury team. The ideal Case manager will be responsible to handling personal injury cases under the supervision of senior case managers and attorneys to maximize client personal injury cases. Case manager duties include handling claims opening procedures, initial letters of representation, property damage, personal injury case workup, treatment monitoring and coordination to assist clients to maximize treatment and care for their personal injury cases, gathering medical records and bills, handling liens, and preparing cases for demand writers and negotiation team.

Responsibilities

• Provide excellent customer service to clients;
• Manage personal injury cases in the property damage and treatment stage and assist clients with coordination and scheduling;
• Review and analysis of medical records;
• Reporting to senior case managers and attorneys on client treatment status;
• Review property damage estimates, photographs, and insurance coverage documents to ascertain potential case settlement value;
• Handle case assignments, draft service plans, review case progress and determine case closure;
• Update clients weekly on case progress and needs;
• Data entry into client management database;
• Communicate with insurance adjusters;
• Organize and manage client files and prepare settlement demands once clients have completed medical treatment;
• Gather medical records, bills, and liens from medical providers and health insurance companies.

Skills

• Proven working experience in personal injury case management;
• Excellent knowledge of case management principles;
• Previous experience of 2-4 years in personal injury plaintiff law firm;
• Impeccable verbal and written communication skills;
• Excellent organizational and time management skills;
• Familiarity with personal injury injury treatment and case workup;
• Problem solving skills and ability to multi-task;
• Compassionate with teamwork skills;
• Computer fluency with Microsoft Outlook and Casepeer case management software;
• Bilingual Spanish Speaker is a must.

Job Types

• Full-time, Part-time

Salary

$24.00 – $28.00 per hour

Benefits

• Flexible schedule
• Paid time off

Schedule

• 8 hour shift
• Day shift
• Monday to Friday

Ability To Commute/relocate

• Glendale, CA 91210: Reliably commute or planning to relocate before starting work (Preferred)

Education

• High school or equivalent (Required)

Experience

• Personal Injury case management: 2 years (Required)
• Auto Accident case management: 2 years (Required)

Language

• Spanish (Required)