Personal Injury Case Manager

Premier Pain Solutions, PLLC; Asheville (NC); Presencial; USD 50.000 - 70.000; Jornada completa

Descripción de la vacante

Premier Pain Solutions, PLLC seeks a dedicated Personal Injury Case Manager to join the medical office team in Asheville, NC. You will coordinate patient care and act as the liaison between medical practitioners, patients, and legal representatives to ensure efficient case handling.

Responsibilities include case coordination, documentation, deadlines, and communication across medical staff, insurance providers, and legal teams.

Formación

• Bachelor's degree or 3–5 years’ proven experience as a Case Manager in medical/healthcare or legal settings, especially personal injury.
• Strong knowledge of medical terminology, treatments and procedures.
• Excellent organizational and time-management skills with ability to prioritize tasks.
• Exceptional interpersonal and communication skills with patients, families and professionals.
• Proficiency in using electronic medical records (EMR) systems and related software preferred.

Responsabilidades

• Oversee a portfolio of personal injury cases as the primary contact for patients and legal representatives, ensuring documentation is accurate and maintained.
• Coordinate appointments, consultations, and treatments, and maintain detailed records of patient care and billing information.
• Ensure timely communication with medical staff, insurance providers, and legal representatives.
• Monitor deadlines for filing paperwork, inquiries, and scheduling to resolve cases timely.
• Advocate for patients' needs and ensure access to appropriate medical care and support.
• Educate patients and families on treatment options and expected outcomes.
• Prepare and review medical reports, records, billing, and other documents for legal proceedings and claims.
• Ensure compliance with legal and regulatory requirements related to personal injury cases.
• Collaborate with physicians and healthcare professionals to support patient care and participate in case conferences.
• Stay updated on developments in personal injury law and best practices.
• Other duties as assigned.

Conocimientos

Medical terminology

EMR systems

Time management

Communication skills

Organization

Educación

Bachelor's degree or equivalent

Herramientas

EMR software

Descripción del empleo

Description

Premier Pain Solutions seeks a dedicated and experienced Personal Injury Case Manager to join our medical office team. As a crucial liaison between our medical practitioners and patients involved in personal injury cases, you will play a pivotal role in ensuring efficient and compassionate care delivery. This position requires excellent organizational skills, a deep understanding of medical procedures and terminology, as well as strong communication abilities to effectively coordinate patient care and manage case details.

RESPONSIBILITIES INCLUDE:

Case Coordination and Management:

• Oversee a portfolio of personal injury cases as the primary point of contact for patients and legal representatives involved, and ensure all necessary documentation and information are accurately recorded and maintained.
• Coordinate appointments, consultations, and treatments for patients according to their care plans and maintain accurate and detailed records of patient treatments, progress, and billing information.
• Ensure timely communication and updates to all parties involved in the case, including medical staff, insurance providers, and legal representatives.
• Monitor and meet deadlines for filing paperwork, responding to inquiries, and scheduling appointments to ensure timely resolution of cases.

Patient Advocacy:

• Advocate for patients' needs and ensure they receive appropriate medical care and support throughout their recovery process.
• Educate patients and their families on treatment options, procedures, and expected outcomes.

Documentation and Compliance:

• Prepare and review medical reports, records, billing, and other documentation required for legal proceedings and insurance claims.
• Ensure compliance with legal and regulatory requirements related to personal injury cases.

Team Collaboration and Continuous Learning:

• Collaborate closely with physicians, nurses, and other healthcare professionals to facilitate comprehensive patient care.
• Participate in case conferences and meetings to discuss patient progress and treatment plans.
• Stay updated on developments in personal injury law, regulations, and best practices to enhance knowledge and performance in the role.
• Other duties as assigned.

Requirements

• Bachelor's degree in a relevant field or 3-5 years’ proven experience as a Case Manager in a medical, healthcare, or legal office setting, particularly with personal injury cases.
• Strong knowledge of medical terminology, treatments, and procedures
• Excellent organizational and time-management skills with the ability to prioritize tasks effectively.
• Exceptional interpersonal and communication skills, with the ability to interact effectively with patients, families, medical staff, and legal professionals.
• Proficiency in using electronic medical records (EMR) systems and other relevant software preferred.