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Benefits offered by this job
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid holidays
Paid time off
Job summary
A financial services provider is seeking a member services representative in Chicago, IL. The role involves opening new accounts, handling loan applications, and providing customer support. Candidates should have a high school diploma and ideally 2 years of related experience, including loan granting. Proficiency in Spanish is preferred. A competitive benefits package, including health, dental, and retirement plans, will be offered.
Qualifications
High School diploma or equivalent is required.
Minimum of 2 years of related credit union work experience is preferred.
Minimum 1-year loan granting and collection experience with a financial institution preferred.
Bi-lingual preferred (Spanish).
Responsibilities
Open new member accounts.
Manage consumer loan applications and communicate decisions to members.
Assist members with payroll deductions and direct deposits.
Comply with privacy policies to protect sensitive member information.
Participate in training sessions assigned by management.
Skills
Excellent math skills and basic accounting knowledge
Outstanding verbal and written communication skills
Dependable and possess a strong sense of integrity
Self-motivated and proactive
Detail-oriented with a high level of accuracy
Capability of collaborating effectively with others
Familiarity with credit union practices and regulations
Proficiency in Spanish
Education
High School diploma or equivalent
Bachelor's degree or Associate degree
Minimum 1-year loan granting and collection experience with a financial institution
Job description
A financial services provider is seeking a member services representative in Chicago, IL. The role involves opening new accounts, handling loan applications, and providing customer support. Candidates should have a high school diploma and ideally 2 years of related experience, including loan granting. Proficiency in Spanish is preferred. A competitive benefits package, including health, dental, and retirement plans, will be offered.