Personal Care Services Manager - PACE Center Ops

AltaMed Health Services; Monterey Park (CA); On-site; USD 79,000 - 99,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans withem

Flexible Spending Accounts

Commuter Flexible Spending

Career Advancement & Development

Paid Time Off & Holidays

Paid CME Days

Malpractice insurance and tail

Tuition Reimbursement Program

Corporate Employee Discounts

Employee Referral Bonus Program

Pet Care Insurance

Job summary

AltaMed Health Services in Monterey Park seeks a Manager of Personal Care Service to oversee PCA II & III operations across PACE centers and ACS. You will standardize daily supervision, guide clinical support, and ensure quality care for participants at centers and home settings.

Collaborate with nursing, social work, and ancillary teams, train staff on scripts and workflows, resolve issues, and drive patient satisfaction with efficient service delivery.

Qualifications

• Bachelor's degree or equivalent in stated health fields.
• Unrestricted active license if clinical degree.
• Minimum 5 years of healthcare experience.
• Minimum 3 years in supervision/management in healthcare; geriatrics preferred.
• Experience with nursing, social work, psychology, recreation, therapy or gerontology.
• Experience in process or quality improvement projects.
• Bilingual English/Spanish/Chinese; Mandarin/Cantonese preferred.
• Valid BLS certification per AHA or Red Cross guidelines.

Responsibilities

• Oversee day-to-day supervision/operation of PCA II & III across PACE centers and ACS.
• Standardize workflows and training; partner with Nursing and ancillary leaders.
• Ensure high-quality care for participants at centers and home settings.
• Review scripts, modify workflows for patient satisfaction and efficiency.
• Coordinate handoffs with Center Managers/Directors and corporate leadership; ensure follow-ups.

Skills

Bilingual English/Spanish/Chinese

5+ years healthcare experience

3+ years supervisory/management

Interdisciplinary collaboration

BLS certification

Education

Bachelor's degree in Social Work, Nursing, Psychology, Gerontology, Health Care Administration or related health care discipline

Job description

AltaMed Health Services in Monterey Park seeks a Manager of Personal Care Service to oversee PCA II & III operations across PACE centers and ACS. You will standardize daily supervision, guide clinical support, and ensure quality care for participants at centers and home settings.

Collaborate with nursing, social work, and ancillary teams, train staff on scripts and workflows, resolve issues, and drive patient satisfaction with efficient service delivery.