Customer-First Banking Specialist

People's Bank and Trust Co.; Edmond (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

People’s Bank & Trust Co. is seeking a Universal Banker to support daily branch operations and deliver exceptional customer service.

You will process routine financial transactions, assist with account services, and ensure adherence to bank policies to maintain accurate cash controls and smooth branch workflows. The role is full-time, with standard weekday hours, and requires strong interpersonal and communication skills, attention to detail, and the ability to balance multiple tasks in a

Qualifications

• High school diploma or equivalent required.
• Retail banking or financial services experience preferred.
• Banking cash-handling and customer service experience preferred.

Responsibilities

• Provide prompt, courteous, and professional service to all customers.
• Process deposits, withdrawals, checks, payments, and transfers accurately.
• Assist customers with account inquiries, debit card services, online banking support, statements, and basic account maintenance.
• Balance cash drawer and vault daily; perform daily balancing and research discrepancies.
• Adhere to dual-control, security, and cash limit procedures at all times.
• Complete operational reports and logs; assist with new account openings/closures.
• Support branch operations by assisting other departments and staff as needed.

Skills

Customer service

Cash handling

Attention to detail

Communication

Education

High school diploma

Tools

Banking software

Job description

People’s Bank & Trust Co. is seeking a Universal Banker to support daily branch operations and deliver exceptional customer service.

You will process routine financial transactions, assist with account services, and ensure adherence to bank policies to maintain accurate cash controls and smooth branch workflows. The role is full-time, with standard weekday hours, and requires strong interpersonal and communication skills, attention to detail, and the ability to balance multiple tasks in a