Personal Banking Specialist – Client Services & Accounts

Standard Bank of South Africa Limited; Virginia (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

Standard Bank of South Africa in Virginia, Minnesota is seeking a professional to engage with Personal and Private Banking clients. This role involves addressing banking inquiries and ensuring service delivery aligns with client experience and legislative requirements. Candidates should have 3-4 years in sales and service roles, excellent communication skills, and a solid understanding of banking processes. Strong analytical and problem-solving abilities are essential for success in this position.

Qualifications

• 3-4 years sales and service experience; if no FAIS experience, would need to operate under supervision.
• Experience in branch banking or contact centre environment with understanding of bank processes.

Responsibilities

• Act on banking demands for Personal, Prestige, and Private Banking clients.
• Deliver service in line with client experience, product, and legislative requirements.

Skills

Client Coverage

Excellent verbal and written communication skills

Strong analytical and problem-solving abilities

Proficiency in Microsoft Office suite, particularly Excel

Strong attention to detail and accuracy in financial transactions

Excellent time management and organisational skills

Tools

Customer relationship management systems

Job description

Standard Bank of South Africa in Virginia, Minnesota is seeking a professional to engage with Personal and Private Banking clients. This role involves addressing banking inquiries and ensuring service delivery aligns with client experience and legislative requirements. Candidates should have 3-4 years in sales and service roles, excellent communication skills, and a solid understanding of banking processes. Strong analytical and problem-solving abilities are essential for success in this position.