Personal Banker - Woodsville

Bar Harbor Bankshares; Haverhill (NH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

401(k) plan

Paid time off

Incentives

Continuing education

Job summary

Bar Harbor Bank & Trust seeks an experienced Personal Banker for our Woodsville, NH location. You will deliver courteous customer service, deepen relationships, and identify sales opportunities while handling a full range of banking transactions.

Requirements include a high school diploma and banking or customer service experience; you will open accounts, discuss consumer loans, and refer clients to specialists as needed. Competitive compensation and benefits are offered.

Qualifications

• Minimum of a high school degree or the equivalent.
• Banking, retail and/or customer service experience is required.
• Self-motivated with a demonstrated aptitude and desire for customer service and sales achievement.
• Decision-maker with well-developed interpersonal skills.
• Active listening and communication skills, verbal and written; proven ability to adapt tone and techniques to best suit the audience.
• Demonstrated ability to solve problems and acclimate quickly to changing priorities, multi-tasking.
• Honesty and integrity.

Responsibilities

• Processes a complete range of transactions and customer services with an emphasis on maximizing and deepening customer relationships through the identification of sales opportunities.
• Demonstrates ability to proficiently open and maintain all types of accounts.
• Identify qualified referral opportunities and effectively offers warm hand-off to business partners.
• Builds and maintains personal banking relationship with bank customers, consumer, and business.
• Interacts with customers and prospects at external networking and community events; outbound calling activities.
• Effectively handles escalated customer situations and involves appropriate parties as needed.
• Discusses consumer loans with customers, inputs applications, and closes loans with limited exceptions.
• Contributes to meeting branch goals in deposits, loans, referrals, and other categories.

Skills

Customer service

Sales oriented

Relationship building

Interpersonal skills

Active listening

Communication

Outbound calling

Problem solving

Education

High school diploma or equivalent

Tools

Retail banking software

Job description

Bar Harbor Bank & Trust offers a competitive salary, medical/dental/vision/life insurance, paid holidays, 401(k) plan, paid time off, incentives, and continuing education benefits.

Bar Harbor Bank & Trust is seeking an experiencedretail banking professional to join our team as a full-time Personal Banker working 40 hours a week, based in our Woodsville NH. The Personal Banker will represent the Bank in a courteous and professional manner while providing a customer experience in line with BHBT’s sales and service standards.

Essential Duties and Responsibilities:

• Processes a complete range of transactions and customer services with an emphasis on maximizing and deepening customer relationships through the identification of sales opportunities, including but not limited to services such as consumer lending and advanced online banking functionality.
• Demonstrates ability to proficiently open and maintain all types of accounts with limited exceptions, fluent in clearing exceptions timely and independently.
• Proven ability to identify qualified referral opportunities and effectively offers warm hand-off to business partners in all business lines.
• Builds and maintains personal banking relationship with bank customers, consumer, and business.
• Demonstrates the ability to build a network in the community by proactively interacting with customers and prospects at external networking and community events. Responsible for outbound calling activities to customers and prospects.
• Effectively handles escalated customer situations and involves appropriate parties as needed.
• Demonstrates the ability to proficiently discuss consumer loans with customers, input applications and close loans with limited exceptions, fluent in clearing exceptions timely and independently.
• A consistent contributor towards meeting branch goals in deposits, loans, referrals, and other categories.

This position requires a candidate with the following knowledge, ability, and skills:

• Minimum of a high school degree or the equivalent
• Banking, retail and/or customer service experience is required
• Self-motivated with a demonstrated aptitude and desire for customer service and sales achievement.
• Decision-maker with well-developed interpersonal skills
• Active listening and communication skills, verbal and written; proven ability to adapt tone and techniques to best suit the audience
• Demonstrated ability to solve problems and acclimate quickly to changing priorities, multi-tasking
• Honesty and integrity

AAP/EEO Statement:

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.

These are the requirements for an employee to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.