Personal Banker - Randolph, VT

Bar Harbor Bank & Trust; Randolph (VT); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Medical/dental/vision/life insurance

Paid holidays

401(k) plan

Paid time off

Incentives

Continuing education benefits

Job summary

Bar Harbor Bank & Trust is seeking an experienced Personal Banker for a full-time 40-hour week based in Randolph, VT. You will represent the Bank professionally while delivering a customer experience aligned with BHBT’s sales and service standards.

The role emphasizes building customer relationships, opening and maintaining accounts, and identifying sales opportunities. You will contribute to branch goals in deposits, loans, referrals, and customer satisfaction.

Qualifications

• Minimum of a high school degree or the equivalent.
• Banking, retail and/or customer service experience is required.
• Self-motivated with a demonstrated aptitude and desire for customer service and sales achievement.
• Decision-maker with well-developed interpersonal skills.
• Active listening and communication skills, verbal and written; proven ability to adapt tone and techniques to best suit the audience.
• Demonstrated ability to solve problems and acclimate quickly to changing priorities, multi-tasking.
• Honesty and integrity.

Responsibilities

• Processes a complete range of transactions and customer services with an emphasis on maximizing and deepening customer relationships through the identification of sales opportunities.
• Demonstrates ability to proficiently open and maintain all types of accounts.
• Identify qualified referral opportunities and offer warm hand-offs to business partners.
• Builds and maintains personal banking relationships with customers and businesses.
• Interacts with customers and prospects at community events and through outbound calling.Handles escalated customer situations and involves appropriate parties.
• Discusses consumer loans with customers, inputs applications and closes loans.
• Contributes toward meeting branch goals in deposits, loans, referrals, and other categories.

Skills

Customer service

Sales aptitude

Interpersonal skills

Active listening

Communication skills

Education

High school diploma

Job description

Bar Harbor Bank & Trust offers a competitive salary, medical/dental/vision/life insurance, paid holidays, 401(k) plan, paid time off, incentives, and continuing education benefits.

Bar Harbor Bank & Trust is seeking an experiencedretail banking professional to join our team as a full-time Personal Banker working 40 hours a week, based in our Randolph, VT location. The Personal Banker will represent the Bank in a courteous and professional manner while providing a customer experience in line with BHBT’s sales and service standards.

Essential Duties and Responsibilities:

• Processes a complete range of transactions and customer services with an emphasis on maximizing and deepening customer relationships through the identification of sales opportunities, including but not limited to services such as consumer lending and advanced online banking functionality.
• Demonstrates ability to proficiently open and maintain all types of accounts with limited exceptions, fluent in clearing exceptions timely and independently.
• Proven ability to identify qualified referral opportunities and effectively offers warm hand-off to business partners in all business lines.
• Builds and maintains personal banking relationship with bank customers, consumer, and business.
• Demonstrates the ability to build a network in the community by proactively interacting with customers and prospects at external networking and community events. Responsible for outbound calling activities to customers and prospects.
• Effectively handles escalated customer situations and involves appropriate parties as needed.
• Demonstrates the ability to proficiently discuss consumer loans with customers, input applications and close loans with limited exceptions, fluent in clearing exceptions timely and independently.
• A consistent contributor towards meeting branch goals in deposits, loans, referrals, and other categories.

This position requires a candidate with the following knowledge, ability, and skills:

• Minimum of a high school degree or the equivalent
• Banking, retail and/or customer service experience is required
• Self-motivated with a demonstrated aptitude and desire for customer service and sales achievement.
• Decision-maker with well-developed interpersonal skills
• Active listening and communication skills, verbal and written; proven ability to adapt tone and techniques to best suit the audience
• Demonstrated ability to solve problems and acclimate quickly to changing priorities, multi-tasking
• Honesty and integrity

The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization. Pay Range: $17.50-$22.00.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.