Personal Banker - Tempe, AZ

First Convenience Bank; Tempe (AZ); On-site; USD 17,000 - 25,000; Part time

Job summary

First Convenience Bank is seeking a friendly Personal Banker to join our team at the Elliot Rd Wal-Mart location in Tempe, AZ.

Under direct supervision, you will handle cash transactions, promote bank products, serve a diverse customer base (including Spanish speakers), and support daily branch operations in a busy retail setting. This part-time role requires a flexible schedule including evenings, weekends and holidays.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent; or currently in high school.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services to support financial success.
• Follow bank policies and supervisor directions; maintain accuracy in transactions and daily balance.
• Accurately process deposits, issue receipts, and cross-sell bank services.
• Assist a diverse customer base, including Spanish-speaking customers, and maintain team collaboration.

Job description

Personal Banker

Job ID: #494-30001

Location

FCB Elliot Rd Wal-Mart

Location Address

1380 W. Elliot Rd

Position Type

Part Time - 30 hours per week

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.