Personal Banker II: Sales & Customer-Experience Pro

Fifth Third Bank; Tennessee; Presencial; USD 42.000 - 58.000; Jornada completa

Descripción de la vacante

Fifth Third Bank in Sullivan, IN, offers a structured personal banking career path with an onboarding program, operations and sales rotations, and a certification upon completion. The Retail Personal Banker II role emphasizes consultative sales, customer care, and proactive financial reviews to meet client needs.

The position supports cross-selling across products, maintains strong client relationships, and adheres to risk, policy, and regulatory standards as part of daily duties.

Formación

• Ability to build rapport and assess financial needs.
• Knowledge of Retail consumer and small business products.
• Experience with cross-selling and relationship development.
• Understanding of risk, compliance and applicable banking policies.
• S.A.F.E. Act registration and NMLS requirements preferred or required.

Responsabilidades

• Use consultative sales process to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products and propose suitable solutions.
• Schedule financial reviews and outreach using approved tools.
• Cross-sell to existing customers and participate in outside sales activities.
• Collaborate with partners (Mortgage, Small Business, Commercial) to deliver holistic solutions.

Conocimientos

Sales Excellence

Customer Service

Communication

NMLS Compliance

Educación

College degree or equivalent experience

Descripción del empleo

Fifth Third Bank in Sullivan, IN, offers a structured personal banking career path with an onboarding program, operations and sales rotations, and a certification upon completion. The Retail Personal Banker II role emphasizes consultative sales, customer care, and proactive financial reviews to meet client needs.

The position supports cross-selling across products, maintains strong client relationships, and adheres to risk, policy, and regulatory standards as part of daily duties.