Personal Banker II: Relationship Builder & Growth

frostbank; Granbury (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) matching

Paid time off

Tuition reimbursement

Wellness programs

Referral bonus

Job summary

Frost Bank is seeking a Personal Banker II in Texas to provide exceptional service as the first point of contact for customers. You will build relationships, educate clients on Frost products, and drive deposit and loan growth through proactive engagement.

You will manage a portfolio, handle transactions, and work with team members to meet service and sales goals while maintaining integrity and a customer-centric approach.

Qualifications

• Excellent written and verbal communication skills are required.
• Strong organizational skills are essential.
• Proficiency in Microsoft Office applications is expected.

Responsibilities

• Manage an assigned portfolio of customers with a focus on acquisition, expansion and retention of customers.
• Maintain proficiency regarding Frost products, especially deposits and loans to educate customers.
• Provide transactional services: deposits, payments, and check cashing as needed.
• Meet sales goals for deposit and loan products by discussing customers' financial needs and offering Frost solutions.
• Educate and advise customers about products and services.
• Collaborate with other Frost bankers and customers.
• Make outbound calls for service, sales and onboarding efforts.
• Stay updated on product, technology and industry trends.
• Manage risk and practice loss prevention.
• Ensure high quality, prompt, accurate and courteous service.

Skills

Communication skills

Organizational skills

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Frost Bank is seeking a Personal Banker II in Texas to provide exceptional service as the first point of contact for customers. You will build relationships, educate clients on Frost products, and drive deposit and loan growth through proactive engagement.

You will manage a portfolio, handle transactions, and work with team members to meet service and sales goals while maintaining integrity and a customer-centric approach.