Personal Banker II — Growth & Relationship Builder

Fifth Third; Glenwood (IL); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Glenwood, IL is hiring a Personal Banker Associate II. The program leads to Retail Personal Banker II after an onboarding period with rotations in Operations and Sales & Service. The role emphasizes cross-selling deposits, loans, and services while maintaining high customer satisfaction.

The position requires a College degree or relevant experience, familiarity with financial products, and NMLS/SAFE Act enrollment. Location is Glenwood, IL with travel for training as needed.

Qualifications

• College degree or work experience providing transferrable skills or combination of education and experience.

Responsibilities

• Use consultative sales process to build customer profiles and identify financial needs.
• Maintain knowledge of Retail products/services and recommend solutions.
• Cross-sell to existing customers and engage in outside sales activities.
• Refer customers to partners to provide holistic financial solutions.
• Meet or exceed sales targets and contribute to revenue growth.
• Follow policies, protect customer information, and maintain ethical behavior.

Skills

Sales experience

Customer service

Communication skills

Financial concepts

NMLS SAFE Act familiarity

Education

College degree or equivalent experience

Job description

Fifth Third Bank in Glenwood, IL is hiring a Personal Banker Associate II. The program leads to Retail Personal Banker II after an onboarding period with rotations in Operations and Sales & Service. The role emphasizes cross-selling deposits, loans, and services while maintaining high customer satisfaction.

The position requires a College degree or relevant experience, familiarity with financial products, and NMLS/SAFE Act enrollment. Location is Glenwood, IL with travel for training as needed.