Personal Banker II: Grow Relationships, Open Accounts, Guide Lending

Civista Bank; Norwalk (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Civista Bank in Norwalk, OH is seeking a Personal Banker II to maintain and grow customer relationships by delivering exceptional service, opening new accounts, and assisting with loan applications. You will respond to inquiries and help customers use digital tools while offering relevant bank products.

Daily duties include processing transactions, cross-selling, and ensuring compliance with policies and regulations in a fast-paced environment.

Qualifications

• 3–5 years of teller experience required.
• Excellent oral, written and presentation skills.
• Detail oriented with the ability to work under deadlines with frequent interruptions.
• Above average knowledge of technology and willingness to adapt to new software technologies.

Responsibilities

• Daily engagement of customers to build relationships and provide an exceptional customer experience.
• Open new consumer and lending accounts; process transactions and maintenance.
• Assess customer needs, refer partners, and meet cross-sell goals.
• Adhere to regulations and bank policies to ensure safety and soundness.

Skills

Oral communication

Written communication

Presentation skills

Technology literacy

Education

High School diploma or equivalent

Job description

Civista Bank in Norwalk, OH is seeking a Personal Banker II to maintain and grow customer relationships by delivering exceptional service, opening new accounts, and assisting with loan applications. You will respond to inquiries and help customers use digital tools while offering relevant bank products.

Daily duties include processing transactions, cross-selling, and ensuring compliance with policies and regulations in a fast-paced environment.