Personal Banker II: Elevate Client Financial Solutions

Fifth Third; Cincinnati (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Fifth Third Bank is hiring a Personal Banker II in Cincinnati, OH. You will deliver an exceptional customer experience, cultivate relationships, and provide comprehensive financial guidance across product lines. The role emphasizes risk awareness, compliance, and a consultative sales approach to meet customer needs.

You will collaborate with partners, stay current on products, and help customers navigate digital banking tools, with opportunities for advancement within Fifth Third’s banking team.

Qualifications

• High school diploma or college degree required, plus customer service experience.
• Sales experience in financial services a plus.
• Ability to analyze credit and financial information.
• Strong communication and professional representation of the bank.
• Registered or eligible for NMLS and compliant with related policies.

Responsibilities

• Create memorable customer experiences through proactive outreach in person or by phone.
• Offer consultative solutions tailored to customer needs across life events.
• Maintain knowledge of banking products, services, and processes.
• Collaborate with internal partners to resolve customer issues.
• Assess customer credit data to align with suitable financial solutions.
• Provide support for technology and digital banking tools.
• Adhere to Bank policies and risk management practices; follow ethics guidelines.

Skills

Customer service

Sales experience

Financial analysis

Communication skills

Risk awareness

Education

High School Diploma/GED or college degree

Tools

NMLS proficiency

Job description

Fifth Third Bank is hiring a Personal Banker II in Cincinnati, OH. You will deliver an exceptional customer experience, cultivate relationships, and provide comprehensive financial guidance across product lines. The role emphasizes risk awareness, compliance, and a consultative sales approach to meet customer needs.

You will collaborate with partners, stay current on products, and help customers navigate digital banking tools, with opportunities for advancement within Fifth Third’s banking team.