Personal Banker II - Customer-Centric Banking & Growth

City National Bank Of Wv; Marmet (WV); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation

Competitive salary

Job summary

City National Bank is seeking a Personal Banker 2 in Marmet, WV. The role is an on-site, full-time position focused on delivering exceptional customer service and identifying client needs to offer suitable banking solutions.

You will promote bank products, assist with loan applications, and maintain customer records while collaborating with internal teams to address issues and ensure smooth service delivery.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Experience in banking or financial services is a plus.
• Sales experience is a plus and welcomed.
• Excellent verbal and written communication skills are essential.
• Strong problem solving and attention to detail are important.
• Proficient computer skills and familiarity with banking systems are expected.

Responsibilities

• Provide exceptional customer service and resolve inquiries.
• Identify customer needs and recommend banking products and services.
• Promote and sell the bank's products to customers.
• Develop and maintain customer relationships and referrals.
• Assist with loan applications and documentation; close retail loans as needed.
• Maintain accurate customer records per banking regulations.
• Collaborate with teams to resolve complex issues.

Skills

Customer service

Sales

Communication

Problem solving

Banking software

Education

High school diploma or equivalent

College degree preferred

Tools

Banking software

Job description

City National Bank is seeking a Personal Banker 2 in Marmet, WV. The role is an on-site, full-time position focused on delivering exceptional customer service and identifying client needs to offer suitable banking solutions.

You will promote bank products, assist with loan applications, and maintain customer records while collaborating with internal teams to address issues and ensure smooth service delivery.