Personal Banker - Growth, Loans & Top Service

City National Bank of West Virginia; Marmet (WV); On-site; USD 34,000 - 42,000; Full time

Job summary

City National Bank of West Virginia in Marmet, WV is seeking a Personal Banker 2 to deliver exceptional customer service, assess client needs, and promote banking products. This on-site role involves handling inquiries, supporting loan processes where needed, and maintaining compliant customer records.

The position emphasizes building relationships, referrals, and teamwork within a fast-paced banking environment.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Previous customer service experience in banking is a plus.
• Excellent communication skills, both verbal and written.

Responsibilities

• Provide exceptional customer service and resolve inquiries promptly.
• Identify customer needs and recommend banking products and services.
• Promote and sell bank products to customers and prospects.
• Develop relationships and seek referrals from existing customers.
• Assist with loan applications, gather documents, and close retail loans as needed.
• Maintain accurate customer records in compliance with regulations.
• Collaborate with internal teams to address complex issues.

Skills

Customer service

Sales skills

Communication

Banking software

Education

High school diploma

Tools

Banking software

Job description

City National Bank of West Virginia in Marmet, WV is seeking a Personal Banker 2 to deliver exceptional customer service, assess client needs, and promote banking products. This on-site role involves handling inquiries, supporting loan processes where needed, and maintaining compliant customer records.

The position emphasizes building relationships, referrals, and teamwork within a fast-paced banking environment.