Personal Banker II: Consultative Financial Solutions Lead

Fifth Third Bank; Plymouth (MI); Presencial; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

Fifth Third Bank in Plymouth, MI seeks a Personal Banker II to deliver exceptional customer experiences by building trusted relationships and providing financial solutions across the customer lifecycle.

You will use consultative sales, maintain product knowledge, collaborate with partners, assess credit data, and adhere to risk and ethics standards while supporting the bank's living values.

Formación

• High School Diploma or GED; 1 year customer service experience.
• Sales experience required; financial industry experience a plus.
• Ability to analyze credit and financial information and communicate professionally.

Responsabilidades

• Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in an assigned book of business through proactive outreach in person, over the phone, or other channels as appropriate.
• Use a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice.
• Maintain working knowledge of products, services, and processes offered.
• Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved.
• Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs.
• Provide customer support needed reinforcing the value of current and new technology.
• Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp.
• Other duties as assigned

Conocimientos

Customer service

Sales experience

Financial analysis

Communication skills

Credit assessment

Policy compliance

Educación

High School Diploma or GED

College degree or equivalent military experience

Descripción del empleo

Fifth Third Bank in Plymouth, MI seeks a Personal Banker II to deliver exceptional customer experiences by building trusted relationships and providing financial solutions across the customer lifecycle.

You will use consultative sales, maintain product knowledge, collaborate with partners, assess credit data, and adhere to risk and ethics standards while supporting the bank's living values.