Personal Banker I — Trusted Banking Advisor

Frost Bank; Odessa, Grandview (TX, MO); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision, long-term-dis

401(k) matching

Generous holiday and paid time off

Tuition reimbursement

Job summary

Frost Bank in Odessa, TX is seeking a Personal Banker I to be the first point of contact for customers, delivering friendly service and trusted guidance on deposits, loans, and account maintenance. You will embody integrity and build lasting relationships in a community-focused banking environment.

You will provide teller services, support cross-selling, handle cash with accuracy, and stay compliant with bank policies.

Qualifications

• Exceptional customer service skills.
• Proficiency in Microsoft applications.
• Excellent written and verbal communication skills.
• Cash-handling experience and fraud protection experience (preferred).

Responsibilities

• Provide coverage in personal banking and teller services while meeting consumer banking performance standards.
• Educate and advise customers on deposits, loans and account maintenance issues.
• Use good judgment in every situation to do what is right for each customer.
• Provide teller services including deposits, payments, and check cashing per policies.
• Maintain cash on hand and perform daily settlement of teller cash and transactions.
• Manage risk and actively practice loss prevention.
• Attend teller and personal banking training to stay updated on policies and regulations.
• Develop relationships with clients and be their point of contact.
• Provide guidance to help customers along their financial journey.
• Act with integrity, caring, and excellence to achieve positive outcomes.

Skills

Customer service

Communication

Cash handling

Tools

Microsoft Office

Job description

Frost Bank in Odessa, TX is seeking a Personal Banker I to be the first point of contact for customers, delivering friendly service and trusted guidance on deposits, loans, and account maintenance. You will embody integrity and build lasting relationships in a community-focused banking environment.

You will provide teller services, support cross-selling, handle cash with accuracy, and stay compliant with bank policies.