Personal Banker I: Retail Banking & Customer Advisor

Fifth Third; Ponte Vedra Beach (FL); On-site; USD 38,000 - 60,000; Full time

Job summary

Fifth Third Bank is seeking candidates for a Retail Personal Banker I role in Ponte Vedra Beach, FL. The program trains you to identify financial needs, build customer profiles, and deliver tailored deposits, loans, and services.

You’ll conduct teller tasks and join a platform team, with a focus on customer experience and risk-aware behavior. Successful candidates will complete onboarding, gain cross-functional exposure, and aim to advance within the Retail Personal Banker job family.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire customers.
• Ability to analyze credit and financial information with basic math.
• NMLS registration required at time of employment.

Responsibilities

• Use consultative sales to identify customer financial needs.
• Maintain knowledge of Retail products and recommend solutions.
• Cross-sell to existing customers and reach out for periodic reviews.
• Collaborate with partners (Mortgage, Small Business, etc.) to provide holistic solutions.
• Meet or exceed customer experience and production goals.

Skills

Sales aptitude

Customer service

Math skills

Communication

Education

College degree

Job description

Fifth Third Bank is seeking candidates for a Retail Personal Banker I role in Ponte Vedra Beach, FL. The program trains you to identify financial needs, build customer profiles, and deliver tailored deposits, loans, and services.

You’ll conduct teller tasks and join a platform team, with a focus on customer experience and risk-aware behavior. Successful candidates will complete onboarding, gain cross-functional exposure, and aim to advance within the Retail Personal Banker job family.