Personal Banker I: Build Relationships & Growth in Banking

Fifth Third Bank; Florida; On-site; USD 38,000 - 46,000; Full time

Job summary

Fifth Third Bank in Jupiter, Florida seeks a Retail Personal Banker I as part of a 4–8 week onboarding program, with rotations in operations and Sales & Service. The role emphasizes consultative selling to identify client needs, while processing teller transactions and supporting a busy financial center team.

You will build relationships, expand the customer base, and collaborate with Mortgage, Small Business, and Commercial partners to deliver holistic financial solutions.

Qualifications

• College degree or work experience providing transferrable skills, or, combination of education and experience.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
• Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
• Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
• Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Responsibilities

• Use the consultative sales process and financial needs assessment to build a thorough customer profile and identify current and future financial needs.
• Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
• Cross-sell to existing customers and engage in outside sales activities as directed.
• Establish close working relationships with assigned business partners and refer customers for holistic financial solutions.
• Meet/exceed customer experience and production goals and contribute to year-over-year revenue growth.
• Provide guidance to CSRs with respect to the sales and referral process.

Skills

Sales ability

Communication

Financial analysis

Professional appearance

Retail policies knowledge

Education

College degree or work experience

Job description

Fifth Third Bank in Jupiter, Florida seeks a Retail Personal Banker I as part of a 4–8 week onboarding program, with rotations in operations and Sales & Service. The role emphasizes consultative selling to identify client needs, while processing teller transactions and supporting a busy financial center team.

You will build relationships, expand the customer base, and collaborate with Mortgage, Small Business, and Commercial partners to deliver holistic financial solutions.