Personal Banker I: Relationship Builder & Service Pro

Southwest Michigan Regional Chamber; Saint Joseph (MI); On-site; USD 36,000 - 52,000; Full time

Job summary

The Southwest Michigan Regional Chamber is seeking a Personal Banker to provide exceptional client service and promote the bank's products. The role focuses on retail banking for new and existing clients and developing new business opportunities.

You will handle client transactions with accuracy, maintain confidentiality, and build relationships through open communication and needs-based conversations. Training on bank policies and security protocols is provided.

Qualifications

• Experience in providing customer service to the public.
• Experience with cash handling and basic transactions.
• Strong communication skills and ability to work with teams.

Responsibilities

• Deliver prompt, courteous client service and process transactions.
• Build relationships and identify client needs to offer suitable products.
• Educate clients on banking products and services.
• Process deposits, withdrawals, loan payments, and transfers.
• Follow security policies and protect client and bank information.
• Maintain accuracy and balance daily transactions.

Skills

Customer service

Cash handling

Communication

Multi-tasking

Education

High School Diploma or equivalent

Job description

The Southwest Michigan Regional Chamber is seeking a Personal Banker to provide exceptional client service and promote the bank's products. The role focuses on retail banking for new and existing clients and developing new business opportunities.

You will handle client transactions with accuracy, maintain confidentiality, and build relationships through open communication and needs-based conversations. Training on bank policies and security protocols is provided.