Personal Banker: Client-First Banking & Solutions

Sturgis Bank & Trust Company; Saint Joseph (MI); On-site; USD 34,000 - 52,000; Full time

Job summary

Sturgis Bank & Trust Company is seeking a Personal Banker to deliver outstanding client service and efficiently process transactions, while promoting bank products. This role expands client relationships and identifies opportunities to refer clients to related departments.

The position emphasizes accuracy, confidentiality, and adherence to security protocols as part of daily banking activities in a retail environment.

Qualifications

• High School Diploma or equivalent is required or in progress.
• Prior client service experience preferred.
• Good math and cash handling ability.
• Ability to communicate clearly and work with teams.
• Able to follow policies and protect client confidentiality.

Responsibilities

• Create a positive client experience in a welcoming environment.
• Process deposits, withdrawals, loan payments, checks, and transfers accurately.
• Educate clients on products and services to generate leads.
• Maintain client confidentiality and follow security protocols.
• Balance daily transactions and resolve discrepancies with supervision.

Skills

Customer service

Cash handling

Communication

Teamwork

Math skills

Education

High School Diploma or equivalent

Job description

Sturgis Bank & Trust Company is seeking a Personal Banker to deliver outstanding client service and efficiently process transactions, while promoting bank products. This role expands client relationships and identifies opportunities to refer clients to related departments.

The position emphasizes accuracy, confidentiality, and adherence to security protocols as part of daily banking activities in a retail environment.