Personal Banker I — Relationship Builder & Financial Guidance

Citizens State Bank; Hartford City (IN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with employer match

Wellness incentives

Employee Relief Fund

Annual Employee Recognition

Job summary

Citizens State Bank in Hartford City, IN seeks a Personal Banker I to deliver personalized banking services and nurture customer relationships. You will discuss financial needs, promote products, and support customers with deposits, withdrawals, and account servicing.

The role emphasizes friendly service, attentiveness to customer needs, and teamwork within the branch. Prior banking or customer service experience is preferred, with formal CSB training available.

Qualifications

• High school diploma required.
• Previous banking or customer service experience preferred.
• Completion of CSB PB Career Path training.
• Professional presentation and compliance with policy.

Responsibilities

• Respond promptly to customer inquiries and resolve transactions.
• Promote bank products and services to customer needs.
• Maintain ongoing relationship servicing and advise on account status.
• Answer calls and direct them to staff as necessary.
• Follow security procedures and protect customer information.

Skills

Customer service

Cross-sell

Communication

Cash handling

Education

High school diploma

Job description

Citizens State Bank in Hartford City, IN seeks a Personal Banker I to deliver personalized banking services and nurture customer relationships. You will discuss financial needs, promote products, and support customers with deposits, withdrawals, and account servicing.

The role emphasizes friendly service, attentiveness to customer needs, and teamwork within the branch. Prior banking or customer service experience is preferred, with formal CSB training available.