Personal Banker I: Launch Your Banking Career

Fifth Third Bank, N.A.; Columbus (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Fifth Third Bank, N.A. in Columbus, OH seeks candidates for a 4-8 week onboarding program that leads to a Retail Personal Banker I role. The program includes operations and Sales & Service rotations with a certification upon completion.

The position emphasizes consultative sales, cross-selling, and building customer relationships while processing teller transactions and supporting platform staff.

Qualifications

• College degree or work experience providing transferrable skills.
• Experience in the financial industry preferred.
• Demonstrated ability to develop comfort level with sales activities to acquire new customers and cross-sell.

Responsibilities

• Use consultative sales and needs assessment to identify financial needs.
• Maintain knowledge of Retail products and services and recommend solutions.
• Engage customers through appointments, on-site presentations, and tele-consulting.
• Cross-sell to existing customers and refer to partners for holistic solutions.
• Meet or exceed customer experience and production goals; drive revenue growth.

Skills

Sales skills

Financial knowledge

Communication

Customer service

S.A.F.E. Act familiarity

Education

College degree or equivalent experience

Job description

Fifth Third Bank, N.A. in Columbus, OH seeks candidates for a 4-8 week onboarding program that leads to a Retail Personal Banker I role. The program includes operations and Sales & Service rotations with a certification upon completion.

The position emphasizes consultative sales, cross-selling, and building customer relationships while processing teller transactions and supporting platform staff.